Delegated Administration

Version

Key Points

Administrative privileges can be delegated to individual users or user groups
Each user or group can have access to administer only the appropriate resources
It’s possible to grant read-only administrative permissions
Ideal for large organizations with multiple specific roles and teams

Delegate specific administrative tasks to particular users or groups, such as service desk agents or dedicated IT teams.

In medium and large organizations, there are usually multiple specialized IT teams, each responsible for a particular part of the infrastructure (storage, computing, applications, networking, etc.) or for designated tasks or responsibilities (security team, service desk agents, management, etc.).

With EO.workspace (EOW), it’s possible to delegate specific administration tasks to individual users or user groups, with a high degree of granularity. It’s also possible to grant read-only access (for statistics collection, log analysis, etc.) for each of these individual task groups.

Some examples of administrative permissions that can be assigned: general admin console access, server management, shared folder management, user management, application management, application publication, system configuration, session management, reporting, status collection, news management.