How can enterprises use EO.workspace to improve user experience, performance and productivity?

 

In the last years, new technologies and user-centric design methodologies led to the rise of solutions focused on User eXperience (UX), which in turn have increased user performance and productivity. The truth is that not every company is able to take advantage of this, usually because of costs (either up-front or hidden costs which only appear after implementation). Many times, even the companies that are able to invest, fail to obtain the expected benefits.

Usually, advanced technologies tend to cost a lot more, forcing many enterprises to choose between their users’ demand for a better experience and a pressure to reduce costs. Add in the fact that these new technologies require an investment in new hardware, introducing faster upgrade cycles and reducing equipment ROI. With hidden costs like this, productivity tends to stagnate or even decrease.

Other times, these solutions introduce a large disruption in the user’s traditional workflow, which implies time and effort spent on retraining users, and a period where overall productivity is down until users adjust to the new workflow. When solutions are not implemented with this in mind, the actual productivity gains may not be as high as expected, and in worst case scenarios, productivity may actually drop!

Times are changing, but in many places, IT departments are still seen as a cost center, instead of a strategic investment. As such, the battle between user’s demands and pressure for cost reduction happens all the time, and cost reduction usually wins.


 

However, with the right technology and a well-designed project, enterprises can enhance performance and productivity with a solution that enables cost reduction; this means that the balance between user experience and cost reduction can be achieved.

EO.workspace virtual applications and desktops is that solution, helping enterprises to provide access to virtualized applications and desktops through any device (user device – BYOD, “dumb” devices or even old hardware). Since applications are running in the EO.workspace environment, the computing capacity of users’ devices is no longer critical. Users can use old hardware, Chromebook or even Raspberry Pi to access their applications and desktops, without impacting user experience. This leads to two very important outcomes:

First, due to its underlining technology, users can access their usual applications with no impact to performance or productivity, due to a robust virtualization framework that is transparent to the user, allowing them to keep their usual workflow. In fact, many times they actually experience an increase in productivity.

Second, as we have already addressed in another article specifically about cost reduction, the Total Cost of Ownership (TCO) of a traditional computer desktop (with its licensing, provisioning and support cost, etc.), is a lot higher than the TCO of EO.workspace virtual applications and desktops solution. Therefore, enterprises can rest easy, knowing they have chosen a solution that enables cost reduction strategies without negatively impacting user experience.


 

As a conclusion, in a context of new technologies and methodologies that increase user performance and productivity but also cost a lot more, the balance between a better UX and cost reduction can be achieved with EO.workspace. Through our unique virtual application and desktop technology, we improve users performance and productivity.

EO.workspace virtual applications and desktop solution improves UX, with the benefit of reducing costs.